Rosetone have a small, yet dedicated, transport team which are the front face of our company. They go to hundreds of different venues across the UK every year delivering and collecting furniture for weddings, christenings, cooperate events and much more! Rosetone like to provide our customers with an elite service, right from the point of enquiry to the day of delivery and our transport team help us to do that.
We thought that we would follow our transport team on a few events and see what it's like being the face of the company on a day to day basis.
Our staff are fully trained to load stacks of chairs onto the vehicles. They carry our chairs in stacks of 8-10 and carry them on their back to balance the weight and still be able to see where they are going! Should there be a chair trolley available onsite, we occasionally use this for easy transportation on large jobs.
Our team offer set-up and set-down service, however, standardly the chairs will be delivered neatly into the venue. We tend to leave the chairs in stacks of 8-10 with the pads bagged separately in 10’s. On some occasions, the chairs will come padded for common combinations such as The Limewash Chiavari Chairs with the Ivory Seat Pads.
When we do set-up the furniture at the venue, our transport team are great at taking some lovely images which you may have seen appear on our Instagram and Facebook page. Here are just a few favourites:
So, once the fun is over, our team come in and sweep the furniture out of the venue ready for the next event. Our customers are pretty good at ensuring that the furniture is as delivered, making it a smooth and swift collection for our drivers. One of the most common praises from our customers is how friendly the delivery team were and just how efficiently they worked to make everyone’s day run as smoothly as possible.