Sales Orders FAQ's

Do you have a minimum order quantity?

No, you can order one item or 5,000 items.

Do you manufacture the furniture in the UK?

We have our own Spraying and Upholstery Departments here in our Bedfordshire Factory, this enables us to buy our Furniture in the Raw Wood to make sure the quality can be thoroughly checked before Spraying. We then finish the Spraying using the best UK and EU Materials and Fabrics ensuring the quality is never in question.

What is the most popular Venue Chair currently?

The Chiavari Stacking Chairs are still very popular; however, the Cross-Back Chairs are now very popular with Brides and are certainly catching the Chiavari Chair in popularity.

Does the Furniture have any Guarantees?

All our Furniture comes with a 2-year Manufacturer’s Guarantee, a Certificate will be supplied in our after-care service.

How long will it take to receive my order after placing it?

Each furniture item varies in manufacture time. After placing the order our staff will contact you with completion times specific to your order.

Is there more Furniture Available

Whilst our Website has an extensive list of Furniture available to Purchase, we are adding New Items every week. Please do send us images of any item you cannot find, and we will do our best to help.

Price Match Promise

Whilst we do our best to keep our Prices as competitive as possible, we do also offer to match any like for like Competitive Quote, we would also require a copy to match.

Do you offer a Maintenance Service Plan and Replacement Parts?


We have our own Spraying and Upholstery Departments to keep your Furniture fresh and in good working order for years to come.

If I am located outside of your delivery zone, will you deliver for a fee?


We can accommodate delivery outside of our designated zone for a fee. Please call the main office for a quote.

What are our Payment Options


We accept payment by Bank Transfer, Debit and Credit Cards (the fee for Commercial Credit Cards is 2%).

How much is required for a deposit upon ordering
?

50% of the order total is required to process your order. The Balance is due 4 weeks before delivery.

What is your return policy?


Please be certain of your selection. Your order is placed specially for you and cannot be cancelled or returned.

Does your Company belong to any Trade Organisations?

We are members of the EHA (Event Hire Association) and one of our Directors is in the Board. We are also members of the Bedfordshire Chamber of Commerce.